Hyster enjoys a terrific relationship with the majority of its clients due its focus on producing total client satisfaction through its world class manufacturing. Our objective is to anticipate the requirements of all our customers in addition to address them with lift trucks that provide the performance, the dependability and the value that they truly demand.
At Hyster, we believe in starting with the customer. We annually perform focus groups and provide an on-going voice of customer research both on line and in the field. We have over 400 design engineers to translate that input into clever designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help make certain that the best machine practices come together. Other advanced tools like for instance dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
So as to guarantee the lowest cost of ownership and total dependability all of Hyster's equipment are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total client satisfaction and flawless quality 100% of the time, every time.
Total Quality All The Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate quality from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities like quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits really hold all workers responsible for consistent quality, together with the 5s workplace organization in place to help us accomplish it.
Hyster provides a variety of high quality features as standard with our products. By remaining committed to our focus on both safety and quality, and by being innovative from beginning to end, we provide several of the best material handling machines on the market. These are only some of the reasons why the corporation has become a leader within the industry.